The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 20 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Table tennis
Services
Paid shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Video games
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Entertainment
Sun terrace
Garden area
Jacuzzi
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
13351 State Road 535,
Lake Buena Vista,
Florida,
United States,
32821,
Florida
Map view
street view
13351 State Road 535,
Lake Buena Vista,
Florida,
United States,
32821,
Florida
City landmarks
Mall
Disney Springs
3.3
km
Amusement Park
Walt Disney World Resort
5.4
km
Amusement Park
Disney's Typhoon Lagoon Water Park
2.6
km
Crossroads Shopping Center
1.3
km
Church
Mary Queen of the Universe Shrine
2.2
km
Amusement Park
Epcot
4.5
km
Mall
Marketplace
1.2
km
Rainforest Cafe
780 m
Lake Bryan
830 m
1501 E Buena Vista Dr Disney Springs
Characters in Flight
1.6
km
1486 E Buena Vista Dr
NBA Experience
1.9
km
1486 E Buena Vista Dr Disney Springs
Aerophile—The World Leader in Balloon Flight
1.6
km
Walt Disney World Maingate East
1.1
km
Mall
Crossroads Of Lake Buena Vista
1.2
km
Marketplace Train
1.2
km
Little Lake Bryan
1.2
km
Marketplace Carousel
1.2
km
Event hall
Waterside Stage
1.2
km
Marketplace Stage
1.2
km
Riverboat Square
1.4
km
Patio Stage
1.5
km
Disney's Pleasure Island
1.5
km
Walt Disney World Resort
World of Disney
3.0
km
Waterview Park
1.5
km
Air Force Fun
2.4
km
Paradiso Stage
1.5
km
Downtown Disney
3.2
km
Golf Course
Hawks Landing Golf Club
2.6
km
Event hall
House of Blues
3.7
km
The Landing at Disney Springs
3.3
km
Nearby
13245 Lake Bryan Dr
Buena Vista Watersports
550 m
Restaurants
Wendy's
180 m
13480 State Road 535
Subway
430 m
13401 Blue Heron Beach Drive
Cicis
580 m
13605 State Road 535 Suite 101
Pollo Tropical
1.3
km
8708 Vineland Ave
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
spacious rooms
friendly staff
noisy room
dining delays
7.4/10
Very good
Rooms
8.3
Location
9.0
Service
7.8
Dining
6.3
Guest reviews
7.4/10
based on 8 reviews
8.2
8.2/10 based on 2717 reviews
Ryan
United Kingdom,
April
2024
7.4/10
The hotel is conveniently located near Sea World with spacious, comfortable rooms but suffers from loud outdoor air conditioning units. The service, highlighted by friendly staff, is pleasant overall. Dining options were limited, and the facilities were satisfactory.
Rooms
8.0
My room was clean, spacious, with a very comfortable bed and a nice-sized fridge and microwave. It was slightly larger than typical rooms, making it very cozy. However, the location next to the outdoor air conditioning unit made it extremely loud.
Service
7.0
The staff were friendly and accommodating throughout my stay, especially Enrique and Toni from the night staff. However, receptionists lacked warmth, and the information desk staff were pushy about signing up for timeshares.
Location
9.0
The location is great, easy to find, and very close to Sea World. Additionally, the complementary shuttle service to Disney parks adds value to the stay.
Dining
6.0
The dining experience was a little disappointing in a very dark restaurant. However, there was an option for kids to eat for free, which was a plus.
Facilities
7.0
The hotel facilities were decent, providing the necessary amenities for a comfortable stay.
Hugh
United Kingdom,
April
2024
7.6/10
The hotel offers spacious, clean rooms ideal for families, but faced issues with noise until late due to poolside activities. The service was friendly but had some miscommunication regarding additional fees. The location is excellent for visiting Disney and Universal, surrounded by restaurants and attractions. The dining options were satisfactory but not exceptional, and the facilities, including a poolside bar, were well-maintained.
Rooms
8.0
The rooms are spacious, clean, and ideal for families, though noise from poolside activities can be a disturbance until late.
Service
7.0
The service was friendly and competent, despite minor issues with miscommunication on additional fees.
Location
9.0
The location is excellent for Disney and Universal visits, close to a variety of restaurants and attractions.
Dining
6.0
The dining options, including a buffet, were satisfactory but not outstanding.
Facilities
8.0
The facilities, including a poolside bar, were well-maintained and added to the overall experience.
Andrew
United Kingdom,
December
2023
7.4/10
The hotel is conveniently located near Disney and not far from Universal, surrounded by many restaurants. The rooms were clean and spacious, although an unexpected incident occurred with a previous occupant mistakenly entering our room. The price was reasonable for the quality provided, with decent room amenities.
Rooms
7.0
The rooms were a good size, nice, and clean despite the initial issue with another guest. I did not expect luxury but found them comfortable enough.
Service
8.0
The staff, including the manager who addressed the situation, was friendly and attempted to rectify the room mix-up promptly.
Location
9.0
The hotel's location is excellent, close to Disney and Universal, with plenty of dining options nearby. It was perfect for my conference needs and conveniently situated.
Dining
6.0
The dining options were satisfactory, but breakfast seemed limited, especially for late-night arrivals. Pricing could be more competitive for the offerings.
Facilities
7.0
The facilities included standard services like housekeeping, laundry, and shuttle options, ensuring a comfortable stay.
Henry
United States,
December
2023
8.6/10
I had a wonderful time at this hotel! The rooms were spacious, very clean, and filled with lots of nice amenities for the kids, like a cool movie room. Eli, who looked after the pool area, was a gem - always helpful and courteous. The hotel is family-friendly, and the movie room is a great touch for the children.
Rooms
9.0
The rooms were very nice, spacious, and fully equipped for a comfortable stay. The movie room for kids was a special treat!
Service
9.0
The service was outstanding! The staff was very understanding, helpful, and went above and beyond to ensure we had a lovely stay. They welcomed us with smiles and provided excellent customer service throughout our visit.
Location
9.0
The location was fantastic, close to Disneyworld Resort and many restaurants and attractions. There were also fun activities like ping pong and pool available, making it a convenient and enjoyable stay.
Dining
7.0
The dining options were good, with several great places to eat within walking distance. However, the breakfast was a bit expensive, and it would have been nice to have more affordable options available.
Facilities
9.0
The hotel facilities were top-notch with everything we needed, from car hire to laundry services. The pool and surrounding areas were well-maintained and great for relaxing.
John
United Kingdom,
October
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms were generally clean, but there were some maintenance issues, such as the bathroom shower not being fitted snugly to the wall. On the positive side, the rooms were surprisingly soundproof, as we couldn't even hear the commotion next door. The location was convenient for exploring Orlando, with easy access to popular attractions, though traffic might be an issue. Unfortunately, the dining options fell short for us, leading us to explore nearby alternatives.
Rooms
8.0
The rooms were clean, though there were some maintenance issues like the shower not being fitted snugly to the wall.
Service
7.0
The service was friendly and competent, but retrieving a package took longer than expected. The staff was helpful with various services.
Location
9.0
The hotel's location was perfect for accessing various attractions in Orlando, including Disney and shopping areas like Disney Springs. Close to major attractions and amenities, but traffic could be challenging at times.
Dining
5.0
The dining options at the hotel were a miss for us; we found better choices across the street at places like Chick-fil-A.
Facilities
6.0
Bob
United Kingdom,
July
2023
7.4/10
The hotel rooms were spacious, clean, and had a nice-sized plasma TV, making it a cozy and tidy stay. The staff even went the extra mile to tuck our daughter's soft toys into bed for a sweet surprise upon our return at night. However, there were some issues with the service, especially regarding a water line break and inappropriate behavior. The location was convenient for visiting nearby parks and attractions but lacked some dining inclusivity. Overall, a mixed experience with notable highlights and disappointments.
Rooms
8.0
The rooms were spacious, clean, and well-equipped with a nice-sized plasma TV. The staff's attention to detail in arranging our daughter's soft toys was a lovely touch.
Service
6.0
The service had a mix of highs and lows, including a water line break incident and some inappropriate handling of guest concerns. However, some aspects like car hire and housekeeping were satisfactory.
Location
9.0
The hotel's location was convenient, offering easy access to various attractions and dining options. It was especially great for visiting Disney and Universal parks.
Dining
7.0
Although the dining experience had excellent food, there were issues with inclusivity, like additional charges not covered for families. However, the value was still reasonable.
Facilities
7.0
The hotel facilities were adequate, offering the essentials for a comfortable stay. Some improvements could enhance the guest experience.
Walter
United States,
June
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were spacious, clean, and well-equipped, offering comfort and convenience. The service was top-notch, with friendly and knowledgeable staff providing a fantastic overall experience. The location was ideal, close to Disney and various dining options. However, the dining experience could have been improved. The facilities were impressive, adding value to the stay.
Rooms
9.0
The room I stayed in was spacious, clean, and cozy. I especially appreciated the bunk beds for the kids, complete with their own TV. My stay was comfortable despite some noise from the street.
Service
9.0
The service at the hotel was exceptional. The staff were friendly, helpful, and went above and beyond to ensure a pleasant stay. From the pool area to the bartender and live band entertainment, everything was amazing.
Location
10.0
The hotel's location was perfect for my Disney vacation, being just a short drive away from the park. There were also plenty of dining options nearby, which was convenient. Overall, the location was superb.
Dining
7.0
While the dining experience was satisfactory, there were some delays in getting the food even though the restaurant wasn't busy. I had a meal at the attached Applebee's, which was decent but could have been better.
Facilities
8.0
The hotel facilities were impressive, with ample parking, a gym for Grandpa, and good access throughout the grounds. The amenities provided added to the overall comfort and convenience of the stay.
spacious rooms
noisy room
David
United States,
June
2023
7.8/10
Staying at this hotel was a pleasant surprise. The rooms were clean, nice, and surprisingly quiet, offering ample space and comfy beds. The service was top-notch, with helpful staff making our stay stress-free. The location was ideal, surrounded by amenities and easy access to key attractions. The dining experience was a bit lacking in options, but the overall facilities were enjoyable.
Rooms
9.0
The rooms were spacious, clean, and nice with comfortable beds, providing a quiet atmosphere.
Service
9.0
The staff was extremely helpful, friendly, and accommodating, enhancing our overall experience.
Location
8.0
The hotel is located near key attractions, making it convenient to explore the area easily.
Dining
6.0
The dining options were limited and overpriced, but there were some savings on specific deals.
Facilities
7.0
The facilities were adequate and met our needs during our stay.
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